Faculty Details

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Dr SHEFALI SRIVASTAVA

Specialization : Service Operations Management

Qualification : MBA, PhD

Department : SCHOOL OF COMMERCE, FINANCE AND ACCOUNTANCY

Campus : BANGALORE CAMPUS

Dr. Shefali Srivastava is an Assistant Professor in the Department of Professional Studies at CHRIST (Deemed to be University), Bangalore. Her research focuses on sustainability, circularity, servitization, value co-creation, and quality management. She completed her Post-Doctoral research in circular supply chains at IIT Delhi in 2022. She earned her Ph.D. in Service Operations Management from IIITM Gwalior in 2019 and qualified for the UGC-NET in 2012. Dr. Srivastava has published extensively in SCOPUS, ABDC, and ABS indexed journals. In 2020, she received the "Highly Commendable Paper" award at the Literati Awards by Emerald Publishers. She is also listed among the top 500 researchers in the South Asian Region in business and management.

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Articles in Periodicals

Articles in Journals

2024

Name of Journal: BRITISH FOOD JOURNAL

Date Of Publication: 30-Apr-2024

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ANUJA AGARWAL; ASHISH GUPTA; GURMEET SINGH

URL: https://www.emerald.com/insight/publication/issn/0007-070X

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: INDUSTRIAL MANAGEMENT AND DATA SYSTEMS

Date Of Publication: 24-Jun-2024

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,AANCHAL PATIL, SANJAY PAUL, ASHISH DWIVEDI

URL: https://www.emeraldgrouppublishing.com/journal/imds?_gl=1*2pklbc*_ga*OTM1MDkzMjY3LjE2NjE4Mjg1MjY.*_ga_45RWY1YP1V*MTcxOTQ1NDcyMi4xMzAuMS4xNzE5NDU0ODgyLjAuMC4w&_ga=2.99397405.246447386.1719454722-935093

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: Journal Of Retailing And Consumer Services

Date Of Publication: 18-Jul-2024

Category: Article in Research Journal

Volume No/Issue No/Page No: 81

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ASHISH DWIVEDI, SACHIN KUMAR MANGLA, BIDIT L. D,D

URL: https://www.sciencedirect.com/journal/journal-of-retailing-and-consumer-services/about/insights

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: Global Journal of Flexible Systems Management

Date Of Publication: 09-Jan-2024

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ASHISH DWIVEDI, SHEFALI SRIVASTAVA, DINDAYAL AGRAW

URL: https://link.springer.com/journal/40171

Indexing Agency: Web of Science and Scopus

Name of Journal: Business Strategy and Environment

Date Of Publication: 08-Feb-2024

Category: Article in Research Journal

Volume No/Issue No/Page No: /27/1 - 27

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ARIJIT BHATTACHARYA AND ABHIJIT MAJUMDAR

URL: https://onlinelibrary.wiley.com/journal/10990836

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: Environment, Development and Sustainability

Date Of Publication: 07-Jun-2024

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ASHISH DWIVEDI, DRAGAN PAMUCAR, AANCHAL PATIL

URL: https://link.springer.com/journal/10668

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: International Journal of Applied Decision Sciences

Date Of Publication: 03-Sep-2024

Category: Article in Research Journal

Volume No/Issue No/Page No: 17/5/657 - 680

Sole Authored /Co Authored: Co-Author

Author Name (s): SERANMADEVI R,SHEFALI SRIVASTAVA

URL: https://www.inderscience.com/jhome.php?jcode=ijads

Indexing Agency: Scopus

2022

Name of Journal: Management Research and Practice

Date Of Publication: 28-Nov-2022

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Sole Author

Author Name (s): SHEFALI SRIVASTAVA (3505)

URL: https://mrp.ase.ro/indexation.htm

Indexing Agency: Web of Science

Name of Journal: Journal of Cleaner Production

Date Of Publication: 27-Jun-2022

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ABHIJIT MAJUMDAR, S M ALI, ROHIT AGARWAL, SHEFALI

URL: https://www.journals.elsevier.com/journal-of-cleaner-production

Indexing Agency: Scopus

Name of Journal: Management Science Letters

Date Of Publication: 14-Oct-2022

Category: Article in Research Journal

Volume No/Issue No/Page No: still to come

Sole Authored /Co Authored: Sole Author

Author Name (s): SHEFALI SRIVASTAVA (3505)

URL: https://growingscience.com/msl/msl.html

Indexing Agency: Scopus

2023

Name of Journal: Production and Manufacturing Research

Date Of Publication: 26-Sep-2023

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ASHISH DWIVEDI; DINDAYAL AGRAWAL, SUCHI DUBEY, TRI

URL: https://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=tpmr20

Indexing Agency: Scopus

Name of Journal: Management Research and Practice

Date Of Publication: 01-Mar-2023

Category: Article in Research Journal

Volume No/Issue No/Page No: 15/1

Sole Authored /Co Authored: Co-Author

Author Name (s): NILOFER HUSSAINI,SHEFALI SRIVASTAVA

URL: https://mrp.ase.ro/

Indexing Agency: Web of Science

Name of Journal: Decision Analytics Journal

Date Of Publication: 01-Jun-2023

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,UMASANKAR M,PADMAVATHY SUBRAMANIAN; ASHISH DWIVEDI

URL: N/A

Indexing Agency: Scopus

2025

Name of Journal: Polish Journal Of Management Studies

Date Of Publication: 26-Jun-2025

Category: Article in Research Journal

Volume No/Issue No/Page No: 31/2/215 - 230

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ASHISH DWIVEDI AANCHAL PATIL SUCHI DUBEY

URL: https://pjms.zim.pcz.pl/

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: Global Journal of Flexible Systems Management

Date Of Publication: 08-Jan-2025

Category: Article in Research Journal

Volume No/Issue No/Page No: 26/1/141 - 161

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,VERNIKA ASHISH ANCHAL SURAJIT , CYRIL

URL: https://link.springer.com/journal/40171

Indexing Agency: ABDC, SCOPUS and Web of Science

Name of Journal: Global Journal of Flexible Systems Management

Date Of Publication: 08-Feb-2025

Category: Article in Research Journal

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): SHEFALI SRIVASTAVA,ABHIJIT MAJUMDAR

URL: https://link.springer.com/journal/40171

Indexing Agency: ABDC and SCOPUS

Blog

Invited Talks

Films / Videos / Documentaries

MPhil/PhD Guided/Adjudicated

2023

Name of Student: TRIVESHIKA S S

Institutions: Christ University

Month & Year: May 2023

Name of Student: PARTHIBAN R

Institutions: Christ University

Month & Year: August 2023

2024

Name of Student: LAKSHMI SHETTY

Institutions: Christ University

Month & Year: August 2024

Research Project

1

Investigator(s): NILOFER HUSSAINI, SHEFALI SRIVASTAVA

Sponsors:

Internal

Workshop / FDP / Training Programme

2025

Name of the Workshop/FDP/Training Programme: Faculty Development Programme, Empowering Educators for Excellence: From Learning to Leading

Name of the Organiser: Don Bosco College, Bangalore

Level: International

Role: Participant

Date: 2025-01-17

2024

Name of the Workshop/FDP/Training Programme: "Advanced NLP: Integrating AI and ML Techniques"

Name of the Organiser: NIT Jalandhar

Level: International

Role: Participant

Date: 2024-12-20

Name of the Workshop/FDP/Training Programme: FDP ON 'COGNITIVE TEACHING'

Name of the Organiser: Global FTI Pvt. LTD.

Level: International

Role: Participant

Date: 2024-06-08

2022

Name of the Workshop/FDP/Training Programme: FDP on DESIGN THINKING

Name of the Organiser: HRDC

Level: International

Role: Participant

Date: 2022-12-12

Name of the Workshop/FDP/Training Programme: 5 day Faculty Development Program on Curriculum Design and Revision with specific focus on OBE

Name of the Organiser: Christ University

Level: Institutional

Role: Participant

Date: 2022-12-05

Name of the Workshop/FDP/Training Programme: Five day FDP on "Research Methodology"

Name of the Organiser: ICFAI Business School ICFAI University, Jaipur

Level: National

Role: Participant

Date: 2022-10-10

Name of the Workshop/FDP/Training Programme: Orientation Program

Name of the Organiser: Christ University

Level: Institutional

Role: Participant

Date: 2022-10-10

Name of the Workshop/FDP/Training Programme: Induction Program

Name of the Organiser: Christ University (Staff Development College)

Level: Institutional

Role: Participant

Date: 2022-07-28

Name of the Workshop/FDP/Training Programme: FDP- 1, 2022

Name of the Organiser: Christ University

Level: Institutional

Role: Participant

Date: 2022-07-06

Awards / Achievements /Others

2024

Name of the Awards/Achievements/Others: Best Paper Award

Description: Awarded With Best Paper Award At The International Conference On Innovative Business Practices In Industry 5.0 For The Paper 'Strategic Innovation In Healthcare For Industry 5.0 A Topsis-Based Approach To Business Model Selection

Organisation: PSIT KANPUR

Month/Year: 30 November 2024

Name of the Awards/Achievements/Others: Best Presenter

Description: Awarded Best Presenter Award At 4th International Conference Of Interdisciplinary Trends In Technology And Management For The Paper 'Mapping Barriers To Net Zero In Quick Commerce A Fuzzy-Dematel Approach'

Organisation: INSTITUTE OF ENGINEERING AND MANAGEMENT

Month/Year: 07 December 2024

Name of the Awards/Achievements/Others: SAADHAK

Description: Felicitated By Hal Management Academy, Bangalore For My Contribution To The Field Of Supply Chain Management At Their 3rd Annual Conclave - Sadhana

Organisation: HAL MANAGEMENT ACADEMY, BANGALORE

Month/Year: 03 February 2024

2023

Name of the Awards/Achievements/Others: Best track research paper award

Description: Dr. Shefali along with her reserach scholar Trivesheika SS received best research paper award in the 3rd PRISM International Conference for the paper titled Enhancing customer engagement in the automotive industry through servitization in the circular economy in the uirulas econo y For Best Track Research Paper DR PRITAM SINGH eng agement in te Autombtire Indutry thgh Serihzatin

Organisation: BIMTECH, Greater Noida

Month/Year: 18 November 2023

Name of the Awards/Achievements/Others: Best Research Award

Description: Best Paper award at the 8th International Conference on Sustainability and Management Strategy for the paper titled 'ADOPTION OF INDUSTRY 5.0 AND ITS IMPACT ON SUSTAINABLE MANUFACTURING AND THE CIRCULAR ECONOMY'

Organisation: IMT NAGPUR IN COLLABORATION WITH CALIFORNIA STATE UNIVERSITY AND NEERI, CSIR

Month/Year: 15 December 2023

Books

Book Chapters

2025

Type of Book: Article

Title : Lecture Notes in Networks and Systems (LNNS, volume 1243)

ISBN: 978-3-031-81080-0

Month/Year: Apr 2025

2023

Type of Book: Chapter

Title : Studies in Systems, Decision and Control book series (SSDC, volume 487)

ISBN: 978-3-031-35827-2

Month/Year: Oct 2023

Case Study

Patents

Participation in Seminars/Conferences/Symposium

2025

Type of the Program: Conference


Role: Presenter


Title: Driving Transformation: How Additive Manufacturing Reshapes Customer Centricity In The Automotive Industry


Date: 2025-05-09


Organising Institution: IIM VISHAKHAPATNAM


Level: International


Type of the Program: Conference


Role: Participant


Title:


Date: 2025-01-07


Organising Institution: MICA Ahmedabad, Gujarat


Level: International


Type of the Program: Conference


Role: Participant


Title:


Date: 2025-01-03


Organising Institution: International Management Institute Kolkata


Level: International


2024

Type of the Program: Conference


Role: Presenter


Title: Mapping Barriers To Net Zero In Quick Commerce A Fuzzy Dematel Approach


Date: 2024-12-05


Organising Institution: Institute Of Engineering And Management, Nit Calicut, India


Level: International


Type of the Program: Conference


Role: Presenter


Title: Strategic Innovation For In Healthcare For Industry 5.0 A Topsis Based Approach For Business Model Selection


Date: 2024-11-29


Organising Institution: PSIT, KANPUR


Level: International


Type of the Program: Conference


Role: Presenter


Title: Unveiling the Nexus of Supply Chain Entrainment and Organizational Performance: A Study in the Context of Manufacturing Supply Chains


Date: 2024-02-23


Organising Institution: International School of Management Excellence, Bangalore


Level: International


Type of the Program: Conference


Role: Moderator/Chair


Title:


Date: 2024-02-21


Organising Institution: Christ University


Level: International


2023

Type of the Program: Conference


Role: Presenter


Title: Adoption of Industry 5.0 and its impact on sustainable manufacturing and circular economy


Date: 2023-12-15


Organising Institution: Institute Of Management Technology, Nagpur


Level: International


Type of the Program: Conference


Role: Presenter


Title: Advancing healthcare decision support: Leveraging Fuzzy DEMATEL for quality care


Date: 2023-12-13


Organising Institution: MIR Labs Auburn, USA


Level: International


Type of the Program: Conference


Role: Presenter


Title: Advancing Healthcare Decision Support: Leveraging Fuzzy DEMATEL for Delivering Quality Care


Date: 2023-12-13


Organising Institution: Machine Intelligence Research Labs (MIR Labs)


Level: International


Type of the Program: Conference


Role: Presenter


Title: Enhancing customer engagement in the automotive industry through servitization in circular economies: a study of marketing strategies


Date: 2023-11-17


Organising Institution: Birla Institute of Management Technology, Greater Noida India


Level: International


2022

Type of the Program: Conference


Role: Presenter


Title: Assessing the barriers of blockchain in food supply chain using the DEMATEL Approach


Date: 2022-11-17


Organising Institution: IIM Nagpur


Level: International


Own MPhil / PhD Thesis

2019

Guide Name:

Institution: ABV-IIITM, Gwalior

Month Year: May 2019

Consultancy

Copyright

Cases / Notes / Working Papers

Chapters / Articles in Books

Conferences / Seminars Attended

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